Bharat Sanchar Bigam Limited consumers are facing connectivity problems. Dead landline and broad band problem. Subscribers complain again and again, some issues are resolved within few days and others takes months to resolve. What is the problem ? BSNL is investing a good sum of money on improving the connectivity then why the end users are suffering. It is the misuse of money at the concerned department who is bestowed with the work. To save small amounts of money they do not use proper equipments for connecting two wires.