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Nagpur Municipal Corporation online complaint system in shambles

Mayor Archana Dehankar started an online complaint system in which citizens could register their complaints and their grievance would be solved within 8 days. A website was launched by Nagpur Municipal Corporation (NMC) in this respect. The complaints were responded in the initial days and soon it became a thing of the past.

The website was launched to help nagpurians get instant solution to their problems instead of moving from one table to another just for a small work.
The online complaint system did not work effectively due to sluggish approach of the concerned department.

Mayor Archana Dehankar started an online complaint system in which citizens could register their complaints and their grievance would be solved within 8 days. A website was launched by Nagpur Municipal Corporation (NMC) in this respect. The complaints were responded in the initial days and soon it became a thing of the past.

The website was launched to help nagpurians get instant solution to their problems instead of moving from one table to another just for a small work.
The online complaint system did not work effectively due to sluggish approach of the concerned department.

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