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No concessions in E-Ticket booking for the physically handicapped

Online railway ticket booking system by Indian Railway Catering and Tourism Corporation (IRCTC) is not providing any concessions on e-ticket booking by the physically challenged person. The concessions are available at the ticket counter located at the railway station where proper documents needs to be furnished at the time of booking.

The online ticket booking system gives concessions to senior citizens only and not to the physically challenged as the system may be misused, argues IRCTC officials.


Online railway ticket booking system by Indian Railway Catering and Tourism Corporation (IRCTC) is not providing any concessions on e-ticket booking by the physically challenged person. The concessions are available at the ticket counter located at the railway station where proper documents needs to be furnished at the time of booking.

The online ticket booking system gives concessions to senior citizens only and not to the physically challenged as the system may be misused, argues IRCTC officials.

It is in interest of physically challenged people to book their tickets from the railway counter rather than online to become eligible for concession.

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